PRIVACY POLICY
About Us
Col Du Marine UK Limited, a company registered in England and Wales with company number 12844948 and/or our affiliates in the U.K. and/or in other countries.
Our contact address is: Col Du Marine UK Limited, Palliser House Second Floor, Palliser Road, London, England, W14 9EB.
Managing our data processing activities
If you have any questions about our privacy policy or our approach to data protection and privacy, please contact us by email: info@coldumarine.co.uk or by telephone on +44 7882460983
Purpose and scope of this privacy policy
This privacy policy provides information about how we handle information about people who visit our website and who use our services.
Our privacy policy provides you with a lot of information. We have organised it into sections to make it easier for you to read and understand. Some information is in expandable sections to make it easier to read.
Your privacy matters to us, so whether you are new to Col Du Marine UK Limited or a long-time customer, please do take the time to read this policy. If you have any questions, please contact us. We respect your right to privacy and are committed to explaining clearly and honestly how we use the information we hold about you. This privacy policy will help you to understand what information we collect, why we collect it, and what we do with it.
We do not knowingly collect information from children or other persons who are under 18 years old via our website. If you are under 18 years old, you must not submit any personal information to us directly or subscribe for our services.
The information we collect, how and why we use it
Website visitors
When you visit our website we collect information about your visit, including information about which pages you visit and for how long, the website you came from and went to before and after visiting our website, and information about the device you used to access our website such as the type of phone/PC, operating system, and IP address. We may also place cookies on the device you use to access our website, further information about which is in our Cookies Policy.
We collect this information to help us to understand how people use our website and access our services so that we can ensure they are developed to meet customer needs.
Website registration
We collect, store, and use information about people who register to use our services. The information we collect comprises the information that you submit using our data collection forms, which will include your name, address, and contact information. You will know what information we are collecting as this is what you submit into our data collection forms on our website.
Orders
We collect, store, and use information about orders placed with us. You may place orders for products on our website online.
Marketing
Col Du Marine UK Limited is a commercial business and our success is based not only on the trust of our customers but on adopting a responsible approach to marketing. We use the information we hold about our customers for direct marketing purposes including sending marketing materials about our products that we believe may be of interest to you via email. We also may customise the adverts you see on our website.
Other Processing
Your personal information may also be processed if it is necessary: for disclosure to a law enforcement or regulatory authority, body or agency; in the defence of legal claims or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats, to the physical safety of any person or violations of any of our website terms. Personal information relevant to an investigation or a dispute may be retained for longer than our standard retention policy to support any such investigation or action.
Your rights
The UK’s data protection laws provide you with certain rights: the right to request access to, rectification or erasure and portability of information relating to you as well as the right to request the restriction of our processing/use of information concerning you and the right to object to our processing in certain circumstances. You have the right to withdraw consent at any time for processing that is based on your consent and to information about how we are using information relating to you.
Keeping to data-protection law and related regulations
We are committed to keeping to all data-protection laws that apply, including the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR, 2003) and the General Data Protection Regulation (GDPR).
If you have any questions about data protection and your rights, you can contact our team at info@coldumarine.co.uk
As a ‘data controller’, we try to be open about how we hold and use your personal information. You can claim compensation if you can prove you have suffered as a result of how we have handled your personal information.
Changes to this policy
We may change our privacy policy from time to time.
If we change anything important (the information we collect, how we use it or why), we will undertake reasonable endeavours to make you aware of the changes such as by providing a link to the change on the website or telling you by email.
Contacting us
You can phone us on +44 7882460983 or email with us. If you have any questions about our privacy policy or our approach to data protection and privacy you may send an email to info@coldumarine.co.uk , or phone us or write to us.